Terms
PAIRPORT LTD.
Terms of Service & Privacy Policy
Updated: Jan 2025
Article 1: Scope
The TOS define the rights and obligations of the parties when using thePairportApplication. They form the basis of the contractual relationship between the Member and PAIRPORT.
1.1 Conflicting Rules
These Terms of Service (TOS) determine the main rules of use for the Application. They are supplemented by additional policies – the Privacy Policy – in order to provide the Member with clearer guidance on how to use the Application. In the event of a conflict between the various policies making the rules inaccessible, unintelligible and/or unpredictable, these TOS shall prevail over the Privacy Policy.
1.2 Independence of Provisions
Should any provision of these TOS be declared invalid or inapplicable due to the effects of a law, regulation or ruling by a court with relevant jurisdiction, the other provisions shall remain effective and in force, unless these TOS become distorted, or the obligations of the parties significantly thrown out of balance.
Article 2: Amendments to the TOS
2.1 Updates
PAIRPORT reserves the right, unilaterally and at any time, to add to or amend these TOS as it sees fit or to terminate the Services.
These TOS will be available on the Pairport website (pairportapp.com).
It is the Member’s responsibility to carefully read the updated TOS and to be fully aware of any changes ensuing from said updates.
Complete acceptance of the changes is implied by the Member’s continued use of the Application’s Services following the updates.
Should the Member not agree with changes made to the TOS, he or she has the option to end the Services and delete his or her Account.
2.2 Immediate Effect
All new versions of the TOS shall be effective immediately for all Members.
Article 3: Governing Law and Dispute Resolution
3.1 Governing Law
These TOS shall be governed by laws, exclusive of its conflict of laws rules.
3.2 Dispute Resolution
In the case of dispute, the Member agrees to contact PAIRPORT directlyvia the contact page on the application website prior to taking any judicial or extra-judicial action, in order to try and find an amicable settlement to this dispute.
Any challenge or dispute related to the formation, interpretation, performance or expiry of these TOS or in any connection therewith which has not been amicably settled can be submitted to the relevant courts.
Article 4: Registration
4.1 Application Download Options
The Application is available on the Apple and Google official download platforms. It can be downloaded free-of-charge from the Apple App Store and the Google Play Store.
4.2 Member’s Rights when Registering
Provided that the required conditions for Member status are met, PAIRPORT shall assign the Member a personal Account, which includes:
• A profile page
• An inbox
• A “notifications” option
An individual person may have one Account only.
4.3 Obligations of the Member when Registering
The Member must be over the age of 18 years, and must guarantee that all information provided when registering is true and up-to-date.
Registration can be done in two ways:
- via the Facebook Connect: the social network enables PAIRPORT to use the Member’s profile photo, first name, age calculated based on date of birth and interests in order to create a “profile” page. Consequently, the Member must check the accuracy of his or her Facebook information before registering with the Service.
- via the members telephone number: in this case, no information on the Member may be automatically retrieved and it is his or her responsibility to supply personal information such as first and last name, sex, date of birth as well as other additional information if desired and one or more personal photos at the time of registration.
Upon registration, the Member accepts these TOS and the Privacy Policy and agrees to fulfill his or her obligations of these TOS.
Article 5: Services and Features
5.1 Purpose of the Service
The PAIRPORT Application provides Members with a virtual space for connecting with other willing Members who are at the present time at an airport, or who plan to be at the same airport at a given time. Each Member is free to exchange messages with other willing Members through the Application in order to make connections in compliance with these TOS. Members alone are fullyresponsible and accountable for any arrangement they make for real-life meetings with other Members. PAIRPORT services do not support real-life meetings. Rather, the Application provides the framework and infrastructure to facilitate virtual connections amongst willing members. If members plan to meet in real-life by accepting these TOS they are accepting that real-life meetings are from their own will and PAIRPORT cannot be held responsible for any actions or consequence during this meeting.
The services offered by PAIRPORT may in no case be likened to a counseling or marriage bureau service. Its sole aim is to facilitate virtual connections through the Application between Members with mutual interests, according to their location (airport) and preferences.
5.2 Services for Members
Most of PAIRPORTs services are available on the Application free of charge (apart from connection and telecommunications costs) for Members who agree to comply with these TOS, including:
•Sending of proposals to Connectwith other Members.
• Sending of chat Messages after a Member’s Connect message is accepted.
• Viewing of other Members’ profiles.
•Confidentially blocking as many members whose conduct is perceived by the Member to initiate such an action.
•Confidentially reporting of Members whose conduct is contrary to the TOS or applicable law.
•Continuing chats with Members who have previously accepted (agreed) to connect with a Member.
•Configuring one’s own search criteria.
•Receiving notifications.
•Completing his or her profile in compliance with the TOS.
Article 6: Protection of Personal Data
PAIRPORT takes data protection and client privacy very seriously. Please read our Privacy Policy below to understand how we process your personal data.
Article 7: PAIRPORT’s Obligations and Liability
7.1 Technical Resources and Security
PAIRPORT agrees to provide the infrastructure and technical resources to provide a high-quality service to Members with Iphones or Android phones.
PAIRPORT cannot be held liable for any operating fault on the Member’s device or for any compatibility issue between the Application and the device.
In addition, every effort is made to ensure that the risks of fraudulent access to PAIRPORT’s system are minimized. In this respect, PAIRPORT uses a firewall or equipment located between the Internet and the company’s private network, in order to make its security more robust by filtering traffic to and from the internet. It is, however, impossible to fully guarantee the security of a network.
PAIRPORT is not responsible for any failures, interruptions or poor performance of the Member’s internet provider Services, or for any cause beyond PAIRPORT’s control which might interrupt or have an adverse effect on access to PAIRPORT Services.
The Member must have access to a secure email account. If such a precaution is not taken, or even if it is, while this probability remains low, the Member’s Account may be vulnerable to fraud.
The Member must be attentive and vigilant in order to avoid being the victim of scams and report any of the above circumstances to PAIRPORTvia the contact page on the PAIRPORT website.
7.2 Illegal Conduct
PAIRPORT and its partners cannot be held liable for actions by its Members which are illegal or which incur criminal penalties, including but not limited to:
•all types of scams;
•all activities of a commercial or professional nature;
•prostitution;
•identity theft;
•an infringement of a third-party intellectual property right
•an infringement of personal rights, such as image rights and the respect of the right to privacy.
7.3 Reporting and Community Moderation System
As a hosting provider, PAIRPORT has no legal obligation to monitor the content sent or stored via the Application. However, as a hosting provider, PAIRPORT must set up a reporting and community moderation system in order to report some unlawful, abusive and prejudicial content. In such case and after due verification by Customer Service, PAIRPORT commits to promptly remove the said content.
The knowledge of illicit content is deemed effective when the hosting provider is notified of following:
•The notification date
•The content transmitter’s identity
•The description of the facts in contention (possibly with screen shots of the content)
•As well as the reasons for which the content must be removed.
PAIRPORT has therefore equipped the Application with a reporting and community moderation system, allowing Members to report the content if it constitutes apology for crimes against humanity, apology for and incitement to terrorism, incitement to racial hatred, incitement to hatred based on gender, sexual orientation or handicap and inter alia child pornography, incitement to violence against women and violation of human dignity as deemed by PAIRPORT.
Guided by an extremely strict professional ethic and refusing any association with violent or insulting Members as well as unlawful, abusive or prejudicial content, PAIRPORT’s team takes this reporting procedure very seriously, which may also be implemented in the case of statements contrary to accepted social etiquette.
Hence, when the content published by a Member is reported, the transmitter’s account can be suspended or terminated. This decision is based on the proof given by the report’s author and is made in order to ensure the withdrawal of the content in compliance with PAIRPORT’s legal obligations.
The Member having originally published the reported content may be informed of such a decision to suspend or terminate the Account via the Application and/or by email at the address given. He or she will in no case be informed of the identity of the report’s author.
Outside the scope of this reporting system, the Member can decide to block another Member whose conduct does not comply with the rules of etiquette in order to prevent any conversation with him or her. This action is confidential and enables Members to control the Members with whom they want to keep in touch or not. It is possible, however, to unblock the Member easily and free of charge in order to be in touch with him or her again.
Should content be published that was reported and that may be seen as a violation of law or regulations, the Member who is a victim of this content is encouraged to submit a complaint to the appropriate police authorities.
The reporting system put in place by PAIRPORT does not replace any complaint and judicial procedure against a Member who authored the reported content.
Any misuse of the community moderation system or any unjustified reporting of a Member shall be considered a breach of these TOS, and penalties may be imposed including Account suspension/termination.
7.4 Duty of Caution
The Member is solely liable for checking the identity of the people with whom he or she wishes to connect with. PAIRPORT cannot be held liable for any problems whatsoever arising from a “real-life” meet-up.
7.5 Group Events
Any use of PAIRPORT Services to organize a group meeting of its Members constitutes a misuse of the Service. This is why using the Application to plan or organize a demonstration in a public place is strictly prohibited. Should such a meeting take place, PAIRPORTcannot be held liable in the case of a public order offense or any damage caused by such meeting.
Article 8: Member Code of Conduct
8.1 Duty of Fairness and Honesty when Registering
In order to become a Member, all of the following conditions must be met:
•Must be an adult (minimum of 18 years old on last birthday).
•Must have honestly and truthfully filled out his/her Facebookprofile information or directly in the Application in the case of registration via a cell phone number. The Member must have provided the first name, sex and date of birth shown in his or her personal information. Failing that, the Member agrees to correct any errors on his or her Facebook profile, and to activate syncing of information between his or her Facebook or LinkedIn profile and his or her Account.
•Must agree to regularly update the information provided when accessing his or her Account from the Application.
•Must have read these TOS and have accepted them when confirming his or her registration.
PAIRPORT does not have a legal obligation or the technical resources to verify the identity and age of Members. However, in the event of any doubt or cause for suspicion or following the use of the “report” feature by a third party pointing to identity theft or fictitious or incorrect information, PAIRPORT may conduct an investigation and may correct the information provided where necessary without misrepresenting the Member’s profile.
For the duration of the investigation, PAIRPORT reserves the right to suspend the Account of any Member giving cause for suspicion as well as his or her access to the Application, and to conduct the necessary checks, in particular by asking him or her to send a copy of an official ID. The Member maybe informed of the suspension of his or her Account via the application and/or by email to the address given by the Member.
Should the Member be unable to provide said proof, or in the case of a proven offense under these TOS, PAIRPORT may terminate the Account of the Member in question in accordance with the theseconditions hereof.
The Member agrees to have only one single account. Failing that, PAIRPORT may terminate the additional accountshereof.
8.2 Duty of Fairness and Honesty during Use
In order tokeep an Account on the Application, a Member must meet all of the following conditions:
•Be honest and truthful in his or her statements.
•Only post photos and/or profile information that allow a Member to be easily identified, excluding photos and/or information in which third parties or items with no connection to the person or Member appear, such that PAIRPORT reserves the right to delete, at its discretion, any photo and/or profile that does not meet these requirements.
•Refrain from posting any confidential information about others, such as financial or personal data.
•Refrain from posting any content or photos on the Application which are pornographic or which violate modesty and human dignity.
•Respect the private nature of content and conversations exchanged with other Members through the Application, and therefore refrain from disclosing the content of such Messages to third parties.
•Refrain from violating intellectual property or laws on personality rights.
•Refrain from disrupting public order.
•Refrain from committing defamation, and more generally from using insulting language, particularly of a racial or discriminatory nature.
•Comply with current laws and regulations.
•Refrain from inciting violence or advocating terrorism, war crimes or crimes against humanity.
•Refrain from infringing upon accepted etiquette and standards of politeness with other Members.
•Refrain from infringing upon the normal running of the Application’s Services or infrastructure in any way.
•Refrain from using robots or tools other than those provided by PAIRPORT
when using the Application to contact other Members.
•Refrain from using the Application to arrange professional services (escort or other similar services).
•Refrain from approaching other Members with the aim of promoting paid services or products.
•Refrain from disclosing his or her login information to other Members, particularly the user name and password to his or her Account.
•Refrain from advertising or encouraging in any way the use of any other service, whether or not it is a competing service, and refrain from committing any offense relating to unfair competition.
•Refrain from using the Application to organize gatherings or demonstrations.
The Member shall not copy and/or disseminate, and/or transfer technical data that it might intercept on the network connected to the PAIRPORT application.
8.3 Personal Use
The Member agrees to use the Application solely for personal use. The PAIRPORT network must not be exploited for commercial, promotional, electoral or recruitment purposes. It is strictly prohibited to send Messages of a marketing and/or commercial nature and/or newsletters via the PAIRPORT inbox, including but not limited to content, guidelines or hyperlinks to third-party sites or materials, particularly those of PAIRPORT’s competitors.
8.4 Member’s Liability
The Member is only liable for his or her own actions and for the data that he or she publishes via the Application.
Should PAIRPORT be held liable for any failure by the Member to comply with its obligations, the Member shall hold PAIRPORT harmless against any conviction made against it regarding the Member’s infringement of the law or of these TOS.
The Member may report unlawful content which violates UKlaw or these TOS using the moderation tools provided by the Application.
8.5 Photos
All photos of a pornographic or exhibitionist nature, or which violate modesty and are generally offensive to moral values are strictly prohibited. The publication of such photos will be considered a serious offense which can lead to the suspension and/or termination of the Member’s Account, in addition to any other penalties that may be imposed by the courts.
8.6 Real-life Meet-ups
PAIRPORT advises Members who wish to arrange “real-life” meet-ups to be vigilant. Members are solely responsible for verifying the identity of those with whom they meet. “Real-life” meet-ups are arranged independently of PAIRPORT and are the sole responsibility of Members. PAIRPORT cannot be held liable for any acts or problems of any type which have been committed or caused by Members and/or former Members when such events occur following use of the Application. In this respect, one of the intended benefits of the PAIRPORT messaging service, again to ensure that Members remain safe and free from harassment, is to enable Members to decide which people should be allowed to see their profiles and talk to them.
As regards the people with whom the Member has agreed to exchange Messages, it is recommended that Members do not too readily reveal information which is not included in the profile such as a phone number, address or surname. For safety reasons, PAIRPORT strongly advises that real-life meetings be arranged only at airports and that a friend or relative be informed of the meeting and that Members disclose their personal contact information only after they feel reasonably assured of the authenticity and integrity of the Member they plan to meet.
8.7 Account Management
The Member must regularly consult his or her inbox and notifications, which PAIRPORT will use to keep the Member updated on information pertaining to its Services. This information may also be sent to the Member’s email address obtained through Facebook Connect or directly provided by the member when registering with a cell phone number.
The Member may access the Services of his or her Account by connecting to the Application using a confidential user name and password. The Member is solely responsible for his or her login information and must ensure that no third party may access them. In particular, the Member shall specifically hold PARIPORT harmless against any communication, use or declaration made using his or her Account.
8.8 Equipment
The cost of equipment (hardware or software) required to access the Services together with all other costs related thereto, including telecommunications costs, shall be borne solely by the Member. The Member is solely responsible for the hardware used to access the Service.
Article 9: Charged Services
9.1 Purchase of Member profiles for contact on PAIRPORT
At this time the creation of member profiles is free of charge for all members.
9.2 Payment Terms
Any payment is processed and managed by the Apple App Store or Google Play Store depending on your device.
PAIRPORT has no direct control over payment, exchange rate or transfer of funds nor on any possible fees inherent to these operations. Consequently, the Apple App Store and Google Play Store alone are liable for their payment terms and processes.
This is also why PAIRPORT has no control over reimbursement of your purchases. Any requests related to payment must be sent to your Store.
PAIRPORT does not collect any banking information. Your bank details are collected and processed directly by Apple or Google and remain outside of PAIRPORT’s control.
9.3 Contract Term
The terms of service of PAIRPORT serve as a contract between a Member and PAIRPORT. This contract takes effect obligatorily between the parties starting at the time of sign-up and for the entire period of subscription to the Application.
9.4 Withdrawal Rights
Payments are processed and managed entirely by the Apple App Store or the Google Play Store, such that the right of withdrawal, if applicable, must be exercised directly through the App Store or Google Play.
Consequently, when a Member decides to exercise this right to withdrawal, he or she must notify the Apple App Store or the Google Play Store, depending on the type of device used at the time of purchase.
9.5 Early Termination of the Contract by the Member or by PAIRPORT
In the event of breach of the TOS or a legal provision by the Member, PAIRPORT has the right to terminate the contract, effective immediately and without prejudice. PAIRPORT is not required to justify its decision to terminate to the Member.
In all cases, no reimbursement will be made if the Member has purchasedservices within PAIRPORT.
Article 10: Scope of the Offer
10.1 Validity Period of Connect Profiles
In the event member packs or any other additional purchasable services are offered by PAIRPORT may only be used for the term during which the Account remains active, in compliance with the TOS. In the event of early termination of the Account, any remaining Connect profiles at the date of termination or deletion of the Member Account shall be permanently deleted from the Member’s Account, without compensation of any kind.
A subsequent re-registration of the Member will not allow him or her to recover the lost Connect profiles.
Article 11: Communication with the Member
11.1 Push Notifications
The Member may receive push notifications through the Application to notify him or her of important events, including but not limited to:
•A Message received from another Member,
•A Message from PAIRPORT relating to the Member’s Account and/or Services.
The Member may change his or her push notification preferences through his or her Account settings.
11.2 Newsletter
Upon registration with the Application, the Member mayreceive a newsletter from PAIRPORT.The Member may unsubscribe at any time by clicking on the “unsubscribe” link provided in the newsletter.
11.3 Advertising and Promotional Messages
PAIRPORT is free to post, within the scope of execution of the contract and through the Application, advertising and promotional messages from advertisers and any other partners.
Article 12: Sponsoring
12.1 Inviting Friends
PAIRPORTS allows its Members to invite friends to join the Application in order to widen the network and increase their chances of meeting someone. Sponsorship by Members is limited to a small circle of friends, relatives whom they actually know in real life. Consequently, group recommendations outside this circle are strictly prohibited.
12.2 Benefits
PAIRPORT reiterates that the benefits obtained from this optional feature are simple benefits solely for use as part of the Application. PAIRPORT in no case promises Members entitlement to any direct financial gain as a reward.
Article 13: Intellectual Property
13.1 Prerogatives related to Trademark Law
PAIRPORT is a registered business in the UK.
13.2 Prerogatives related to Copyright
The original works provided by PAIRPORT are exclusively owned by PAIRPORT. PAIRPORT holds all of the related rights.
Any representation and/or reproduction and/or distribution and/or partial and/or total exploitation of the content and Services provided by the Application, such as for example the software, animations, text, photos, videos, graphics and more broadly the general structure, through any method whatsoever and in any form whatsoever, in any format or through any medium whatsoever, is strictly prohibited without PAIRPORT’s prior, express and written authorization, and may give rise to legal proceedings.
13.3 License
The usage rights granted by PAIRPORT to the Member are restricted to private and personal use. Any other use by the Member is prohibited without PAIRPORT’s prior, express and written authorization.
The Member shall hold PAIRPORT harmless against any legal action, appeal or conviction brought against him or her due to his or her infringement of a third party’s intellectual property rights. The Member shall hold PAIRPORT harmless against any claims or damages which may result from it including, but not limited to, requests for compensation.
Article 14: Counterfeiting, Unfair Competition and Parasitism
It is strictly prohibited to design a product similar to the Application or to create a derivative, and more generally to be guilty of parasitism, imitation, a smear campaign or any other act of unfair competition. PAIRPORT reserves the right, in this case, to serve a writ on the Member in question in view of obtaining compensation for the injury caused by the Member.
Additionally, the Member who succeeds in or attempts to grant licenses or sub-licenses, or to sell, resell, transfer, assign, distribute or commercially exploit in any other way, or to make available the Services or Application to a third party in any way shall risk serious legal penalties.
Article 15: Termination
15.1 Deactivation of the Account by the Member
The Member may deactivate his or her Account without notice through the Application if he or she no longer wishes to be visible on it.
Once the profile has been deactivated:
• The Member’s profile will be made invisible to other Members in the past, present and future.
• There will be no change to the legal obligation for data retention.
• In the event of an Account being reactivated during the one-year period following the closure of the Account, the detailswillneed to beadded once more by the member
15.2 Uninstallation of the Application by the Member
The Member may uninstall the Application from his or her cell phone at any time without notice. Consequently, the Member shall have no further access to the Application unless he or she downloads it again.
Once the application has been uninstalled:
• The Member’s profile will be made invisible to other Members in the past, present and future.
• There will be no change to the legal obligation for data retention.
15.3 Deletion of the Account by the Member
The Member may decide, at any time and without notice, to permanently delete his or her Account using one of the following means:
By deleting it of his or her own accord from the Application, via the settings tab
Consequently, the Member’s profile will be permanently deleted.
Should the Member wish to start using the Application again after deleting his Account, he or she must register under theterms and conditions currently in affect at the time of re-inscribing.
Once the Account has been deleted:
• The Member’s profile will be made invisible to other Members.
• The Member’s data shall be permanently deleted thereafter.
15.4 Suspension/Termination of the Account by PAIRPORT in case of breach of TOS
In case of breach of TOS by the Member, his or her account can at any time be suspended as a safeguard measure and then terminated as of right by PAIRPORT.
PAIRPORT will be entitled to suspend a Member’s account as long as necessary to allow PAIRPORT’s customer service team to make all investigations necessary following the report as required by Article 7.3 hereof or in case of presumed breach of TOS which may be remediated.
The Member whose Account issuspended will usually be informed by PAIRPORT of such a decision by way of a notification on the Application and/or by email. The Member is invited to contact PAIRPORT via the contact form on the PAIRPORT website in order to obtain more information on the reasons for the suspension and in order to provide explanations and/or bring the proof that the breach has been remediated.
If within 3 days following the notification of the account suspension, the Member has not contacted PAIRPORT, or if the elements given by the Members did not help to remedy the breach, PAIRPORT will be entitled to notify the Member of termination of his or Account via the Application and/or by email and inform the Member of the period in which he or she cannot re-register for the Application. Unless stated otherwise, the duration of such removal is set at 1 year from the notification of termination of the Account.
Upon Termination of the Account:
• The Member’s profile will be made invisible to other Members;
15.5 Termination of Inactive Accounts by PAIRPORT
PAIRPORTmaydelete inactive accounts.
Article 16: Contact
PAIRPORT may be contacted via the contact form on the PAIRPORT website
Article 17: Confidentiality Clause
Neither PAIRPORT nor the Member are authorized to disclose information about the agreement between them, and each party agrees to comply with a confidentiality clause which requires them to prefer confidential negotiations in the event of a disagreement.