Privacy
Privacy policy
Updated: Jan 2025
The purpose of this Privacy Policy is to inform you about how PAIRPORT uses your personal data.
1. Definitions
Terms starting with a capital letter have the meanings of the terms defined in the TOS.
2. Processing manager
The data collected is processed by PAIRPORT (currently under company registration process)
PAIRPORT is extremely concerned about the protection of your personal data and respect for your privacy. The purpose of this privacy policy (along with our TOS is to inform you on the way we process the personal data you share with us and that we collect when you use the Application and Services. Please read this document carefully to better understand how we process your personal data, and to know your rights.
This Privacy Policy applies to all Services published by PAIRPORT that you use (with the exception of services supplied and operated by third parties, in which case, their privacy policy will apply).
3. Information we collect
PAIRPORT collects and processes personal data on you when you use the PAIRPORT application or when you communicate with PAIRPORT. It may be information you share with us directly, or data we collect automatically.
To make sure our privacy policy is clear, we are providing below an overview of the personal data PAIRPORT collects and processes. Information is given below for each type of data collected.
Mandatory data
This is the basic data that is required for registration to use PAIRPORT services. It can also be collected from Facebook to facilitate the registration process. Example of Mandatory data are:
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Identification data
Data relating to your activity on the application
Technical data of the cell phone
Data required for certain purposes
This data is directly needed in order to use PAIRPORT services and functionalities.
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Data relating to your experience and your satisfaction
Airport to which you are travelling
Search preferences
Text messages sent and received
Data relating to reports made and requests sent to the PAIRPORT customer service
Optional data
You may add additional information to improve your Profile. This information is optional, shared at your own discretion, and is your sole responsibility. You can add this information directly to your Profile on the Application and/or via Facebook Connect by syncing your Account with Facebook.
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Ocupational
Country of residence/nationality
Personal Statement
Education
Favorite Activities
Email address or telephone number (when this data is not mandatory for registration)
Description
Other optional data for profile on PAIRPORT
Depending on your type of registration, this information is mandatory for the supply of the Services. If you do not share it, PAIRPORT will not be able to supply the Services offered in the Application and you will not be able to create an Account.
Optional information
You may add additional information to improve your Profile. This information is optional, shared at your own discretion, and is your sole responsibility. You can add this information directly to your Profile on the Application and/or via Facebook Connect by syncing your Account with Facebook. This data is as follows:
3.1 Data relating to interactions with PAIRPORT:
When you contact our customer or support services PAIRPORT may collect data, depending on the case.
3.2 Data we collect automatically
When you use our services and features, we collect information on your activities on the Application:
Activity data (private) (registration date, last connection, interactions with Members and third-party accounts, number of transactions, etc.)
Anticipated Crossing points within Airports to other Members (public)
The Application’s main value and purpose is to allow Members to connect with other Members they have, will or may cross paths with in airports during their trip. By choosing to use PAIRPORT application you are required to enter airports you will travel through during your travels. PAIRPORT will not collect information related to your airport or transit without you manually inputting it into the application.
You may of course remove your trip at any stage which will no longer be visible to users as a result.
Text messages sent and received (private)
Messages are sent and stored on PAIRPORTS’s secure servers, in order to provide the Service that allows Members (who have accepted Connect requests) to have a conversation. Messages are strictly private and only implicate the Members involved. These Messages are not transmitted or communicated to third parties except in cases of judicial requests, and/or in compliance with the applicable legislative or regulatory provisions. Moreover, Messages are strictly private and are not accessible to other Members who are not involved in the conversation, nor to any third party.
Search preferences - people whom you would like to connect with in airports (age and gender) (private)
The Application lets you filter your search preferences by age and gender.
Technical data of the cell phone (IP, mobile ID, application version, advertisement ID, etc.) (private)
Wemaycollect information from the devices and equipment you use to access our Services, including server logs, which may contain information such as IP addresses, version of the application, mobile model, mobile ID, language used, operating system, application crashes, and advertisement ID. Data may be collected with cookies.
Transaction Data: PAIRPORT does not collect or process any banking data. Apple’s App Store and Google’s Play Store have opted to refrain from sending certain types data to mobile applications, which includes any banking and financial information. This data is collected and processed solely by the above platforms, and PAIRPORT does not have the option of changing this payment method. The only information exchanged between PAIRPORT and Apple’s App Store or Google’s Play Store is technical data that does not allow us to identify you (for example, a transaction number), and is used to validate transactions.
4. How do we use your data?
4.1. Supply of services and features according to our terms of service
Creation and management of your Account as a Member:
Creation of your profile.
Registration, deregistration, deactivation of your Member profile.
Management of parameters and preferences.
Management of subscriptions.
Management of access to the Services proposed by PAIRPORT.
Help and technical support to Members.
Managing and storing messages exchanged between Members
Sending information messages relating to the Services or your interactions with other Members (notifications).
Legal basis: Execution of the contract
The data collected by PAIRPORT is required to make sure the Application is running smoothly and to supply the Services, which it is contractually obliged to provide to Members under the service contract biding the two parties (Terms of Service).
4.2. Suggesting relevant offers and contents (marketing and advertisements)
Sending marketing or advertisement messages or contents:
Distribute marketing contents and advertisements related to PAIRPORT offers and services on the application.
Legal basis: Legitimate interest
This processing is based on the legitimate interest of PAIRPORT to share its offers and to provide information on its service to third-party websites.
4.3. Improving and optimizing our services and our knowledge of how you use them
Improvement and optimization of the services of PAIRPORT, of the knowledge of its Members and the manner of using the Services:
Statistical studies.
Satisfaction survey.
Analyses of the use of the Application and Services by Members.
Compatible subsequent use
This processing for statistical purposes is compatible with the following purposes; the provision of services and features; the provision of relevant offers and content; data security and combating illegal activities.
4.4. Guaranteeing the security of your personal data
Detecting or preventing breaches of the security of the Services by identifying and analyzing fraudulent behavior.
Legal basis: Legitimate interest
This processing is based on PAIRPORT’s legitimate interest in guaranteeing the security of its application and the data it processes.
4.5. Preventing and combating illegal or unauthorized activities (breaches of the terms of service) and complying with legal requirements
Analysing and processing reports of fraudulent/undesirable behavior.
Managing undesirable behavior and warning, suspending, blocking or deleting the Member’s Account.
Managing requests to exercise Members’ rights over their data.
Legal basis: Legal obligation
These processes are based on PAIRPORTS’s legal obligation, as a data host, to remove illegal content as soon as it becomes aware of it.
Detecting or preventing fraudulent activities:
Automated analysis of profile data, application activity and photos added by Members to detect fake profiles, fraudulent behavior or behavior that breaches the Terms of Service.
Legal basis: Legitimate interest
This processing is based on PAIRPORTs legitimate interest in preventing and stopping fraudulent activities that may be carried out on its Services.
5. Cookies
A cookie is a small text file stored by the browser on the hard drive of a user’s terminal (PC, Smartphone, etc.) when he/she visits a website. Cookies are designed to contain a small amount of data attached to the user’s terminal, and can only be read by the website server that deposited them.
By accepting this Privacy Policy the member is accepting all PAIRPORT cookies.
6. How data is shared
PAIRPORT employees from customer services and authorized managers may need to process Members’ personal data for the purposes described above.
Authenticated and reliable service providers and partners, who may access and/or process Members’ personal data, in compliance with the Privacy Policy, and ensuring the security and privacy of the Members’ personal data. These service providers help us operate and improve our Services, including
data hosting;
the detection and prevention of fraud and swindling;
studies, analyses and statistics;
the use of the Application and/or the proper functioning of the Application;
the provision of necessary assistance to Members;
management of reports;
marketing and advertising to address relevant offers, messages and content
7. Transfer of Personal Data outside the EU
The personal data of Members processed by the Application is hosted in the European Union.
8. Exercising your rights over your Data
Your rights
Exercising your rights
Description of rights
The right to access allows a Member to ask PAIRPORT for data pertaining to him/her in an accessible format. Your right of access must not infringe on the privacy of third parties, which is why you will only have access to your personal data and not that of third parties (for example, only messages that you have sent will be communicated to you and not those that you have received).
The right to correct grants a Member the right to demand PAIRPORT corrects, adds to, updates or removes any personal data on him/her that is inaccurate, incomplete, ambiguous, out-of-date, or whose use, communication or storage is prohibited. You can modify or rectify some data directly on the Application.
The right to data portability grants a Member the right to receive the personal data he/she gave to PAIRPORT, in a structured, commonly used format, legible on a machine, and to forward them to another processing entity.
The right to contest grants a Member the right to object, free of charge and at his/her own discretion, to the use of his/her data by PAIRPORT. For processing based on legitimate interest, PAIRPORT retains the option to justify legitimate and compelling reasons to continue processing.
The right to delete grants a Member the right to demand the removal, free of charge and at his/her own discretion, of data transmitted to PAIRPORT. You can delete your Account using the corresponding feature on the Application. We inform you that all your data will be deleted from the PAIRPORT application. However, PAIRPORT, as the host, may have a legal obligation to retain your personal data for up to one year.
The right to limitation grants Members the right to request the limitation of the processing of their data by PAIRPORT
The right for the Member to set the guidelines for the retention, deletion and communication of his/her personal data after his/her death
These rights may only be exercised within the limits of PAIRPORT’s resources as it relates to its use of Facebook Connect. Some data sent to PAIRPORT by Facebook Connect cannot be corrected without Facebook’s assistance.
9. How long will we keep your data?
PAIRPORT will store the Member’s data for as long as required in order for the Member to use his/her Account, namely:
For the length of the Member’s registration, plus two year. After two year of inactivity on an Account, the Account may be deleted and the Member’s data may be retained for another year, before being permanently destroyed.
When the Member deletes his/her Account or requests its deletion, it will be deleted from the Application. However, the Member’s data will be kept in a separate archive for one year before being permanently destroyed
The email address of the Member will be kept for commercial canvassing purposes for one year after a period of one year of inactivity of the Account.
Requests for the exercising of rights: for the time that allows PAIRPORT to prove that it has responded to requests in case of disputes or inspections: 1 year from the month following your request.
10. Personal data of minors
PAIRPORT shall not collect data from minors, a minimum age of 18 is required to register an account in the application. Should a Member lie about his/her date of birth, and particularly if he/she fraudulently claims to be an adult, the parents of the minor in question should inform PAIRPORT of this fact via the contact form on www.pairportapp.com, requesting the data to be deleted.